Responsible gambling information

Recognise a change in control

Look at impact, not labels

It can help to pause when gambling starts to affect money needed for essentials, sleep, work, relationships, or a person’s ability to stop when they intended to. Secrecy, chasing a previous outcome, borrowing, or treating gambling as a way to solve financial pressure are reasons to seek independent support. These are prompts for reflection, not a diagnosis.

Do not use more activity to recover a loss. A previous result does not create an obligation or a reliable path to a later result. If money pressure is immediate, contact a qualified financial counsellor or relevant emergency support service rather than relying on gambling content.

Create a pause

Make distance practical

Useful boundaries can include taking a break from gambling content, removing saved payment details from devices, asking a trusted person for support, or using available account controls where appropriate. The right choice depends on the person and service. A tool is only one part of a wider plan; it is not a promise that harm cannot recur.

A pause is a protective decision, not a failed attempt to be entertained.

Protect privacy while seeking help. Do not share account passwords, identity documents or payment details in a public chat or with an unverified contact.

Australian support

Call 1800 858 858 for free, confidential gambling support, available 24 hours a day across Australia. Gambling Help Online also offers online counselling and information for people affected by their own or someone else’s gambling.

ACMA provides information about Australia’s rules for interactive gambling. Online casino and slot services are prohibited from being offered to people in Australia.